SMS & Messaging Terms
These SMS & Messaging Terms describe appointment-related text messages sent when you opt in during booking on a Braider Ally-powered booking page. This program is transactional and focused on your appointment with the business you selected.
Program description
When you agree to receive text messages, messages are sent on behalf of the independent business with which you are booking, through Braider Ally's platform. Messages identify that business, not a single shared sender for all Braider Ally customers.
Message types
You may receive texts about:
- Booking request updates;
- Confirmations and declines;
- Schedule changes and cancellations;
- Appointment reminders;
- Other information directly related to your appointment.
Message frequency varies. Message and data rates may apply according to your mobile carrier plan.
Opt out and help
Reply STOP to opt out of SMS from that program. Reply HELP for help. Opting out of SMS does not cancel your appointment; the business may still contact you by email or other channels where available and appropriate.
Email fallback
If you do not opt in to SMS, or when SMS is unavailable, appointment-related communications may be sent to the email address you provide during booking, when available.
Delivery
Wireless and network delivery is not guaranteed. Delays or failures may occur due to carriers, device settings, or other factors outside our control.
Consent
Consent to receive SMS is not required to complete a booking. Providing a phone number for contact purposes alone does not enroll you in automated text messages.
Related policies
See our Privacy Policy and Terms.
Support
For platform questions about messaging: support@braiderally.com. For appointment-specific questions, contact the business you booked with.